ANYWORKMAN TERMS AND CONDITIONS Thank you for taking the time out to visit AnyWorkman Service. Your usage of anyworkman.com and its related entities is governed by the below-given terms and conditions. By using our website, you agree to abide by our terms and conditions. If you have any objections, you are advised to leave our website or send us your feedback at contact@anyworkman.com. The ‘company’, ‘us’ and ‘we’ all refer to AnyWorkman Service and/or its related entities. AnyWorkman is an on-demand handymen services platform, where we strive to make lives easier for the people. Note that we only act as an intermediary party between the clients and the handymen. Before using our services, you are advised to read and understand these terms and conditions to avoid any inconvenience. Account Registration To use our platform, you will be asked to create a customer account. Both the customers and the vendors need to register their account by providing accurate details. These details include, but are not limited to, first name, last name, email address, phone number, address, along with a unique username and password. Note that the account details are strictly confidential, and you are not allowed to share these with anyone else. We take no responsibility for any unauthorized use of your account in any case. AnyWorkman also reserves the right to verify the customer information. Legal Age Customers under the age of 18 are not allowed to create an account at AnyWorkman. General Terms Regarding AnyWorkman Services AnyWorkman allows the customers to post any job related to the services offered by the handymen on our platform. Customers can change or edit the tasks before any handyman gets the job. We reserve the right to cancel any posted job at any time without any prior notification. Once the two parties agree to a Task, a contract is created between the two which is legally-binding, and it must be followed in order for us to release payments on the completion of the Task. The contract contents can be modified if both parties agree to change any clause. Note that the job is marked as complete only when the customer rates the handyman, therefore, the customers and the vendors must make sure no order is left un-reviewed. We reserve the right to introduce new features at any time without any prior notification. Privacy Policy AnyWorkman collects different personal and non-personally identifying data from customers through different means including, but not limited to, the use of tracking technologies and analytical tools. The data is collected, stored and used in line with the privacy policy statement set forth here. Website Usage Unauthorized use of website i.e. for any purpose other than service requests can result in termination of the account. We reserve the right to moderate the use of our website to ensure the safety of our customers, both the vendor and the customer. Use of indecent language, in the comments, feedback forms or ratings, will result in suspension or termination of the account and the decision of the company will be considered final. Payments AnyWorkman is an online marketplace for vendors and customers in need of their services. We connect the customers looking for experts in different fields with the best-suited handymen. Therefore, we charge a certain fee for the smooth service delivery, which is automatically deducted from customer’s account following order placement. The fee may vary from time to time as deemed fit by the company, however, the customers will be notified of the change through their account or via email. For placing an order on our platform, you are required to submit your valid payment details including, but not limited to, credit card number, email address, shipping and billing address etc. If you wish to secure the services of a handyman, you will have to transfer the payment to AnyWorkman through your account. The amount is kept in an Escrow account and if both the parties show enough evidence that the Task has been done successfully, the payment is transferred to the handyman. The payment is cleared within 14 days after it is transferred to the handyman’s account. Any changes to the fee will also come into effect 14 days after the announcement. Providing fraudulent details can get your account suspended. Note that we use third-party payment gateways, therefore, we do not take any responsibility for any mishap. However, you are advised to inform us of any such activity so that we can get it resolved at the earliest. Note that any monetary transaction other than through our website will result in temporary or permanent suspension of your account, however the company deems fit. Refunds If the customer and the vendor mutually agree to cancel the order, full payment will be returned to the customer along with AnyWorkman’s fee. This extra fee will be debited from the account of the vendor. If a customer wishes to report a dispute, he or she must do so within the first 24 hours of payment transfer. Otherwise, we will not be liable to refund the amount. Disputes and Complaints Any disputes arising between the two parties arising out of the use of our platform will be resolved amicably and fairly, however, we cannot guarantee that the outcome of our efforts will be in your favour. If you have any other complaints regarding our services, you can email us at contacts@anyworkman.com. Use of Cookies AnyWorkman uses cookies to store different non-personally identifying information including, but not limited to, IP address, browser history, preferences, the frequency of visits, time spent on the website, browsing preferences, searching patterns for improved website performance. By using our website, you agree to our use of cookies. If you disable cookies, you may not have access to certain parts of the website. Copyrights Any materials posted on our website including, but not limited to, logos, content, videos, customer interface and other designs are the intellectual property of AnyWorkman, protected under the universal copyright’s laws. Reproduction or usage of our content without prior written consent will be dealt with according to the global and/or applicable copyrights laws in your jurisdiction. By posting jobs or any other content on our website, you warrant transferring unrestricted, worldwide, royalty-free license of the posted content to AnyWorkman and we reserve the right to reproduce, use or publish this content for our promotion and other purposes. Reviews/Feedback/Comments AnyWorkman is a platform which thrives on customer feedback and reviews. We provide the option of rating the services of different vendors. The comments made will be publicly available and we reserve the right to remove any review. Use of vulgar language or posting obscene content will not be tolerated. It can result in temporary or permanent suspension if the company deems fit. We take no responsibility for any misuse of personal information shared in the public reviews and feedback. Third-Party Links For informational purposes, there may be links to different third-party websites. Note that these are separate entities and we take no responsibility for the authenticity of data displayed over there. You are advised to go through their terms and conditions and privacy policy statements before submitting any information or using their services. There can be interest-based ads on our website as well. Cancellation of Services/Termination of Account AnyWorkman reserves the right to cancel an order for services, terminate an account or restrict certain areas of the website to certain customers. The customers cannot challenge the decision made by the company in any case. If any customer fails to comply with the terms and conditions and other policies, violates the contract signed at the time of order placement or tries to perform any unauthorized activity like introducing logic bombs, viruses or malicious software into our system, he or she will be banned from the website. Indemnification In case of any dispute arising out of anyone’s use of our website or any claims made against AnyWorkman by any third-party, you agree to indemnify and hold us harmless in the court of law. Limitation of Liability AnyWorkman is a platform run by humans and humans are prone to errors. We reserve the right to cancel any order if the listed price is wrong. We try our best to provide accurate details on everything related to our services, however, if there is an error, we do not take any responsibility for it. AnyWorkman serves as a bridge between the customers and vendors, therefore, we are not liable for any loss or damage resulting from the services secured through our platform. By using our website, you warrant that you place an order solely on your own discretion and that you will raise any claims against AnyWorkman or its related entities in any court of law due to a mishap. We also take no responsibility for any mishap in terms of the payment. It is managed by third-party partners who are responsible for smooth transactions. AnyWorkman takes no responsibility for the authenticity of the information or description posted in the job ad or the ability of any vendor to meet the needs of the customers. It is solely up to the two parties to decide whether to proceed with the order. AnyWorkman services are on an ‘as is’ basis and we are not under the obligation to resolve the disputes between the customers. If a customer uses the services of any third-party for a task already done by AnyWorkman vendor, we will not be responsible for any loss or damage. If a customer feels that the task isn’t done properly, he or she must inform us at the earliest. Changes to Terms and Conditions AnyWorkman reserves the right to update these terms and conditions whenever needed without any prior notice. The customers, including customers and vendors, are advised to regularly visit this page to stay up to date. The date of the last update will be reflected at the top of the page as: Contact Us If you have any queries or complaints regarding our terms and conditions, services or website, you can get in touch with us at contact@anyworkman.com or +2348183221100. We also provide the option of online chat on our website (www.anyworkman.com). You can also connect with us on Instagram (anyworkmanserviceslimited) or Facebook (Anyworkman Services Limited).